This marketplace primarily offers digital products, including AI software access, licenses, subscriptions, onboarding information, and related digital services.
Because digital products differ from physical goods, refund requests are reviewed individually and may depend on the nature of the purchase, delivery status, and product circumstances.
Our goal is to maintain a fair and transparent review process.
Refund requests may be considered in situations such as:
Each request is evaluated based on the available information and order details.
Refund requests are not processed automatically.
Once a request is submitted, the support team may review:
Additional information may be requested when needed to help complete the review.
Some products available through the marketplace may belong to third-party software providers or external developers.
Product ownership, software structures, updates, and access environments may vary.
The marketplace may facilitate product access without acting as the software creator or owner.
To request a review, please contact support and include:
Requests are reviewed individually to help ensure a fair process for both users and marketplace operations.